The search for “AT&T Home Tech Protection” indicates a user who is likely a current or prospective AT&T customer trying to understand the details of this optional device protection service.
AT&T Home Tech Protection (HTP) is a subscription plan that costs $25 per month (plus taxes) and provides repair and replacement coverage for an unlimited number of eligible home electronics and smart devices, regardless of where or when they were purchased. The plan covers mechanical/electrical breakdowns and offers 24/7 tech support. The service is administered by a third party (Asurion).
This article breaks down the cost, comprehensive coverage limits, and helps you determine if the AT&T Home Tech Protection plan is a worthwhile investment for your household.
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AT&T Home Tech Protection: Core Details
AT&T Home Tech Protection (HTP) is designed to act as a “whole-home” warranty that goes beyond manufacturer guarantees and covers a wide array of devices in your residence.
Plan Cost and Fees
| Item | Fee / Limit | Details |
| Monthly Charge | $25.00/month (plus applicable taxes) | Requires active AT&T Wireless or AT&T Internet service. |
| Claim Service Fee (Deductible) | $0, $49, or $99 per approved claim | Varies based on the device type (e.g., $0 for routers/modems; $99 for TVs/Laptops). |
| Per Claim Limit | $2,000 | Maximum payout or replacement value for any single device. |
| Annual Claim Limit | $5,000 | Maximum aggregate payout limit in any consecutive 12-month period. |
| Contract | None. The plan is month-to-month and can be canceled anytime. |
Coverage Start Dates
- Tech Support: Coverage starts immediately upon enrollment.
- Device Coverage: Coverage for breakdowns begins 31 days after enrollment. Pre-existing conditions are not covered.
- What Devices and Issues Are Covered?
HTP provides broad protection for devices that typically rely on Wi-Fi or electricity, but it does have specific limitations.
Eligible Devices (Unlimited Quantity Covered)
The plan covers virtually all major consumer electronics in your home, including:
- Home Entertainment: TVs (LCD/LED), gaming consoles (Xbox, PlayStation, Nintendo), streaming devices, and home theater equipment.
- Home Office: Laptops, desktop computers, monitors, printers, keyboards, and external hard drives.
- Smart Home: Smart thermostats, video doorbells, smart locks, home security cameras, and Wi-Fi enabled speakers.
- Wearables (Wi-Fi Only): Wi-Fi-only tablets, fitness bands, and smartwatches.
Covered Issues
- Mechanical/Electrical Failure: Breakdowns due to manufacturer defects or normal wear and tear.
- Power Surge Damage: Damage caused by electrical fluctuations.
- Accidental Damage from Handling (ADH): Only covered for eligible portable devices (e.g., drops/spills on laptops or tablets).
What is NOT Covered
- Smartphones: Cell phones are covered by separate, dedicated AT&T device protection plans.
- Loss or Theft: The plan does not cover devices that are lost or stolen.
- Software Issues: HTP covers hardware breakdown, not software bugs or virus removal (though the 24/7 support can help troubleshoot these issues).
- Added Value and Support Benefits
Beyond hardware repair, the $25 monthly fee includes technician support services.
- 24/7 Expert Tech Support
You get live, on-demand access to a tech support team via phone or chat to help with:
- Connecting new devices to your Wi-Fi network.
- Troubleshooting smart home setup problems.
- Optimizing Wi-Fi network performance and speed issues.
- General device questions and technical guidance.
- In-Home and Installation Services
- $$49 Installations: You can schedule an expert to install or mount eligible home technology (such as a TV, smart doorbell, or wireless security system) for a flat fee of $49 per device.
- Network Optimization Visits: The plan includes two complimentary in-home network visits every 12 months for network assessments or to help troubleshoot persistent connection issues.
Frequently Asked Questions (FAQ)
Is AT&T Home Tech Protection worth the cost?
The HTP plan is most valuable for households with many expensive, Wi-Fi-connected devices (laptops, smart TVs, gaming consoles) that are outside their original manufacturer’s warranty. If your household is tech-heavy, or if you regularly pay for device setup and troubleshooting, the $25 monthly fee plus a maximum $99 service fee per claim can be much cheaper than paying the full replacement cost (up to $2,000 per claim).
Do I need a receipt to file a claim?
No. A major advantage of HTP is that it covers eligible devices regardless of where or when you purchased them, and no receipt is required to file a claim.
How do I file a claim for a broken device?
Claims are handled through the plan administrator (Asurion). You can file a claim online via the dedicated AT&T Home Tech Protection website or by calling the dedicated claims line at 1-866-642-4170.
