The ‘t-mobile us-svr-10x/2’ line item on your bill is a billing code for a charge from a third-party subscription service or a one-time purchase that was billed directly to your T-Mobile account. T-Mobile is acting as the payment method, but they are not the company that provided the service.
If you’ve seen this cryptic charge and are wondering where it came from and how to get rid of it, this guide will explain what it is, how you may have signed up, and the exact steps to take to stop the charges.
What is the ‘us-svr-10x/2’ Charge?
This code represents a third-party charge, a practice also known as “carrier billing” or “premium SMS” billing. In simple terms, it allows you to buy a digital product or subscribe to a service and have the cost added directly to your monthly T-Mobile phone bill.
The code us-svr-10x/2 is T-Mobile’s internal billing identifier for that specific vendor or transaction. While the code itself looks confusing, its purpose is to show that a purchase was made through your account. T-Mobile collects the money on behalf of the other company.
What Kind of Services Use This Billing Code?
The types of services that use carrier billing can vary widely. If you see a us-svr-10x/2 charge, it is likely for one of the following:
- Mobile Games: In-app purchases, buying in-game currency, or subscribing to a gaming service.
- Subscription Services: Daily horoscopes, weather alerts, fitness apps, or other digital content services.
- Contest Entries: Sending a text to enter a contest or sweepstakes that has a fee.
- Charitable Donations: Texting a keyword to a specific number to donate to a charity or cause.
- App Store Purchases: In some cases, purchases from the Google Play Store or other app stores can be set to bill directly to your carrier.
How Did I Sign Up for This?
This is the most common question, as these charges often come as a surprise. Subscriptions frequently happen unintentionally through actions like:
- Entering your phone number on a website to view content or enter a contest.
- Clicking an advertisement inside a mobile game or app.
- Not unchecking a pre-ticked box for a “special offer” when completing an online form.
- Responding to a spam text message.
How to Stop the ‘us-svr-10x/2’ Charges Permanently
If you have a us-svr-10x/2 charge that you do not recognize or want to cancel, follow these steps.
Step 1: Identify the Service (If Possible)
Look closely at the detailed version of your T-Mobile bill. While the code is generic, the bill sometimes lists the name of the third-party company next to or near the charge.
Step 2: Contact T-Mobile Support
This is the most direct and effective step.
- Call 611 from your T-Mobile phone or 1-800-937-8997 from any phone.
- When you speak to a representative, tell them you have an unauthorized third-party charge on your bill and mention the us-svr-10x/2
- The representative can look up the charge, tell you which company it’s from, and unsubscribe you from the service so you are no longer billed. They may also be able to offer a credit for recent charges.
Step 3: Request a Permanent Block (The Best Solution)
While on the phone with T-Mobile, ask the representative to add a “Content Block” or “Third-Party Purchase Block” to your account. This is a free feature that prevents any outside company from billing services to your T-Mobile account in the future. This is the best way to ensure you never receive these types of unwanted charges again.
Frequently Asked Questions
Is ‘us-svr-10x/2’ a scam?
The charge itself is for a real service, but you may have been signed up in a deceptive way, which can feel like a scam. The us-svr-10x/2 code is a legitimate T-Mobile billing identifier, not a scam itself.
Can I get a refund for these charges?
T-Mobile may be able to provide a credit for recent, unauthorized charges as a one-time courtesy, especially if you call them as soon as you notice the charge.
Can I text STOP to a number to cancel this?
Sometimes. If you know the original 5 or 6-digit short code of the service you subscribed to, you can text STOP to it. However, if you don’t know that original code, calling T-Mobile is the most reliable way to cancel the service.
Does this charge affect my T-Mobile plan?
No, it is a separate, pass-through charge. It doesn’t affect your talk, text, or data allowance, but it does increase the total amount due on your monthly bill.
Conclusion
In summary, the t-mobile us-svr-10x/2 code on your bill represents a charge from a third-party service, not from T-Mobile itself. If you don’t recognize or want this charge, the best course of action is to call T-Mobile at 611. Ask them to cancel the subscription and, most importantly, request a permanent third-party content block on your account to prevent any future unwanted charges.
