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Text from 2287: Identifying the Sender and Stopping Alerts

The short code 2287 is a legitimate, low-volume transactional SMS short code used in the United States, most notably by home security and monitoring services to send automated notifications.

If you received a text message from 2287, the sender is highly likely an Alarm Monitoring Company or an affiliated system (such as those using the Alarm.com platform) attempting to send a non-promotional alert about your connected devices. This could be a low-battery warning, a sensor fault, or a system status update.

This article details the primary function of the 2287 short code, explains how to determine the exact sender, and provides the necessary steps to stop the alerts if they are no longer needed.

The short code 2287
The short code 2287

Main Body: Who Uses Short Code 2287?

Transactional short codes are pre-approved by all major mobile carriers (Verizon, T-Mobile, AT&T) to deliver time-sensitive, non-marketing alerts to customers who have explicitly opted in.

Primary Purpose: Security and Status Alerts

The 2287 short code is most commonly associated with:

  • com and Affiliates: This includes monitoring services for home security systems, smart locks, or security cameras. The texts usually contain technical or status information, such as: “Low battery detected on Door Sensor 3,” or “System Disarmed at 9:00 AM.”
  • Other Automated Alerts: Less frequently, the code may be used by a system that sends general, non-emergency status updates, but security alerts are the most frequent purpose.

How to Confirm the Sender

To confirm the sender, you need to think about which services you have signed up for that have a mobile monitoring component:

  1. Check the Content: Read the text message content carefully. Does it mention a specific device name (e.g., “Front Door,” “Basement Sensor”) or reference a specific brand (e.g., “Alarm.com”)?
  2. Review Subscriptions: Look through your recent bills for services related to home automation, security, or remote monitoring. The message is being sent by a company you, or someone on your account, previously authorized to send these texts.

Actionable Steps: How to STOP Texts from 2287

Since the 2287 short code is used for transactional alerts, the process to stop them is simple and governed by federal guidelines.

  1. Immediately Reply “STOP” (Recommended Method)

The easiest and most compliant way to opt out of the messages is to reply directly to the short code.

  • To Opt-Out: Reply with the word STOP to the number 2287.
  • What Happens: The sender’s mass messaging system is legally required (under CTIA guidelines) to send a final confirmation that you have been unsubscribed and will cease all further communication from that code.
  1. Manage Alerts on the Service Website

If you want to control which alerts you receive without stopping them all, you must adjust the settings within your monitoring service’s app or website (e.g., the Alarm.com user portal).

  1. Log into your Security/Alarm account online.
  2. Navigate to Notifications or Alert Settings.
  3. Modify your profile to turn off mobile text alerts or change the settings to receive only the most critical alerts.

Frequently Asked Questions (FAQ)

Is the 2287 short code a scam?

No. The 2287 short code is a legitimate, registered code used by companies that follow mobile messaging regulations. It is not associated with the kind of financial phishing scams or high-cost premium services that often use fake 10-digit numbers or international codes.

Why am I getting the texts, but my husband is not?

Short codes are sent only to the mobile numbers that have explicitly opted in. You are receiving the messages because your number was provided as a contact for the monitoring service, but your husband’s number may not have been registered in the system’s contact list.

Do I need an internet connection to receive texts from 2287?

No. Short code messages are sent via SMS (Short Message Service), which uses the cellular voice network. You only need a basic cellular signal to receive the text alerts, which makes them highly reliable for time-sensitive security notifications.

Conclusion

The 2287 short code is a verified source of home security and monitoring alerts, commonly associated with Alarm.com. If you wish to cease these transactional texts, the safest and most effective method is to reply STOP directly to the code. If you still require some alerts, adjust your preferences within your monitoring service’s official account portal.

 

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