Changing your phone number can be a significant decision, whether you’re dealing with unwanted calls, relocating, or simply want a fresh start. For Verizon customers, the process is straightforward, but the cost can vary depending on how you initiate the change. In this comprehensive guide, we’ll delve into the factors that influence the cost of changing your Verizon number, the available methods, and tips for a smooth transition.
Understanding the Costs: A Breakdown
Does it cost to change your number Verizon? The answer isn’t a simple yes or no. Here’s the breakdown:
Online or In-App: If you change your number through the My Verizon app or online portal, there is no charge. Verizon waives the fee for these self-service options.
Calling Customer Service: If you prefer to change your number by calling Verizon customer service, there is a $15 fee associated with the process.
Why the Difference?
Verizon incentivizes customers to use their self-service tools by waiving the fee for online and in-app number changes. This reduces the workload on their customer service representatives and encourages digital interaction. However, if you need assistance or have specific questions, calling customer service is still an option, but it comes with a cost.
How to Change Your Number: Step-by-Step Instructions
Online (My Verizon):
Log in to your My Verizon account.
Navigate to the “Devices” section.
Select the device whose number you want to change.
Look for the “Manage device” option and click “Change phone number.”
Follow the prompts to select a new number from available options.
Confirm your choice and complete the process.
In-App (My Verizon):
Open the My Verizon app on your smartphone.
Tap the menu icon (three horizontal lines) in the top left corner.
Select “Devices” from the menu.
Choose the device you want to update.
Tap “Manage device” and then “Change phone number.”
Follow the on-screen instructions to choose a new number and confirm.
Calling Customer Service:
Dial *611 from your Verizon phone or call the customer service number directly.
Explain to the representative that you want to change your number.
Be prepared to provide your account information and verify your identity.
The representative will assist you in selecting a new number and completing the process.
Important Considerations Before Changing Your Number
Before you change your Verizon number, it’s crucial to consider the following:
Notification: Inform your contacts about your new number. You can use Verizon’s Number Change Assistant to send automated notifications via text or email.
Linked Accounts: Update your phone number in any online accounts, subscriptions, or services where it’s registered.
Two-Factor Authentication (2FA): If you use your phone number for 2FA, update it in your security settings to avoid being locked out of accounts.
Voicemail: Set up your voicemail on your new number to ensure you don’t miss any important messages.
Porting: If you’re switching to a different carrier, you can usually port your old number to your new provider. Check with both carriers for their specific procedures and any associated fees.
Tips for a Smooth Transition
Timing: Choose a convenient time to change your number when you have time to update your contacts and accounts.
Backup: Back up your contacts and any important data before changing your number, just in case.
Temporary Number: Consider using a temporary number during the transition period if you need to maintain communication while updating your contacts.
Addressing Common Concerns
What if I don’t like my new number?
If you’re not satisfied with your new number, you can usually change it again within a certain timeframe. Contact Verizon customer service for assistance.
Can I keep my old number if I switch carriers?
Yes, you can typically port your Verizon number to another carrier. However, there might be eligibility requirements and potential fees involved.
Will changing my number affect my plan or contract?
Changing your number should not affect your existing plan or contract with Verizon.
In Conclusion: Your Verizon Number, Your Choice
Does it cost to change your number Verizon? The answer depends on how you do it. By utilizing Verizon’s online or in-app tools, you can change your number free of charge. If you prefer to call customer service, be prepared for a fee. Regardless of your chosen method, changing your Verizon number is a simple process that can offer a fresh start and greater control over your communication.
