The search query “att transfer pin” indicates a customer who is actively trying to move (or “port”) their existing AT&T phone number to a new carrier and needs the required security code.
The AT&T Transfer PIN is a temporary, 6-digit code required to authorize the porting of your mobile number to a new service provider. This PIN is a vital security measure against phone number hijacking (SIM swapping). You must request the Number Transfer PIN (NTP) shortly before starting the porting process, as it expires after 4 days (14 days for business accounts).
Use this guide to generate your AT&T Transfer PIN quickly using one of the three primary methods.
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How to Get Your AT&T Transfer PIN (Three Methods)
You must be the Account Owner or have primary online access to request the Number Transfer PIN.
Method 1: Dialing *PORT (*7678) (Quickest)
This method uses an automated system on your mobile device.
- Dial the Code: Open your phone’s dial pad and dial *PORT (*7678).
- Press Call: Initiate the call.
- Verify Identity: The system will prompt you to enter or speak your 4-digit AT&T Account Passcode (the code you use for security when calling customer service).
- Request PIN: Follow the prompts to confirm you want to generate a new Transfer PIN.
- Receive PIN: AT&T will send a text message to your phone with the new, temporary 6-digit Number Transfer PIN.
Method 2: Using the myAT&T App
- Sign In: Open the myAT&T App and sign in.
- Go to Profile: Tap the Profile Icon (or More > Manage Profile).
- Find Permissions: Navigate to People & Permissions (or Account Settings > People & Permissions).
- Request New PIN: Scroll to Transfer Phone Number and select Request a new PIN. The PIN will instantly display on your screen.
Method 3: Via the AT&T Website
- Log In: Sign in to your myAT&T account on a web browser.
- Go to Profile: Navigate to your Profile or Account Settings
- Find Permissions: Click on People & Permissions > Wireless.
- Request New PIN: Scroll to Transfer phone number and select Request a new PIN. The 6-digit PIN will be generated and displayed.
- Essential Information Required for Porting
When you switch to your new carrier, you will need to provide them with three pieces of information to complete the transfer:
- Your 10-Digit Mobile Number (The number you are porting out).
- Your AT&T Account Number (Found on the top right of your bill or in the MyAT&T app/website under Account Overview).
- Your 6-Digit Number Transfer PIN (NTP) (Generated using one of the methods above).
- Transfer PIN Security and Policy
- Transfer PIN vs. Account Passcode
It is vital to understand the difference between the two security codes:
| Code Name | Purpose | Format | Expiration | What to Share |
| Account Passcode | Primary Account Access. Used only to verify identity with AT&T agents. | 4-8 digits | Does not expire. | Never share with the new carrier. |
| Transfer PIN (NTP) | Porting Authorization. Used only to authorize the number transfer to the new carrier. | 6 digits | 4 Days (14 days for business). | Must share with the new carrier. |
- Final Reminders
- Do Not Disconnect: Wait until your new carrier confirms the number transfer is 100% complete before canceling your AT&T service. The new carrier handles the disconnection automatically.
- Prepaid Exception: AT&T Prepaid (formerly GoPhone) customers do not need to generate a Transfer PIN. For Prepaid accounts, your 4-digit Account PIN acts as the transfer authorization code.
Frequently Asked Questions (FAQ)
What happens if my AT&T Transfer PIN expires?
If the 4-day validity period passes before your new carrier completes the port, the PIN will expire, and the transfer will fail. You must simply follow the steps in Section 1 again to generate a brand new Transfer PIN.
Can I get the Transfer PIN via a Customer Service Agent?
AT&T strongly encourages self-service (dialing *PORT or using the app) for generating the PIN to enhance security against unauthorized porting fraud. While agents can assist if you have trouble, the system generates the PIN and sends it to your device.
Can I use one Transfer PIN for multiple lines?
Yes. If all the phone numbers you wish to transfer are on the same AT&T account, you can use the same 6-digit Number Transfer PIN for all of them. The PIN authorizes the porting action for the entire account.
