To log in to your AT&T PREPAID account, go to the official website and enter your 10-digit wireless number and password. This online portal is the central hub for managing every aspect of your prepaid service, from making payments to changing your plan.
Whether you need to refill your account, check your data usage, or troubleshoot a login issue, this complete guide provides step-by-step instructions and direct links to help you access and manage your AT&T PREPAID account with ease.

How to Log In to Your AT&T PREPAID Account (Step-by-Step)
You can access your AT&T PREPAID account through the official website or the dedicated mobile app. Both methods are secure and offer full access to your account features.
This is the most direct way to manage your account from any computer or mobile browser.
- Navigate to the official AT&t PREPAID login page: [suspicious link removed]
- Enter your 10-digit AT&T PREPAID wireless number in the first field.
- Enter your account password in the second field.
- Click the “Sign In” button to access your account dashboard.
Using the myAT&T App
The myAT&T app provides a convenient way to manage your account directly from your smartphone.
- Download the myAT&T app from the Apple App Store (for iPhone) or Google Play Store (for Android).
- Open the app. It should automatically recognize that you are a prepaid customer.
- Enter your 10-digit wireless number and password when prompted.
- Tap “Sign In” to access your account.
Troubleshooting Common Login Problems
If you’re having trouble signing in, it’s usually due to a forgotten password. Here’s how to resolve common issues.
Forgot Your Password?
If you can’t remember your password, you can easily reset it as long as you have your phone with you.
- On the com login page, click the “Forgot Password?” link.
- Enter your 10-digit AT&T PREPAID wireless number and click “Continue.”
- AT&T will send a temporary password via text message directly to your phone.
- Use this temporary password to log in, after which you will be prompted to create a new, permanent password.
First-Time Login or No Password Yet?
If you’ve never set up an online account, you’ll need to create a password first.
- On the com login page, look for a link that says “Create Password” or “First time logging in?”.
- You will need to enter your wireless number and the 4-digit security PIN you created when you first activated your AT&T PREPAID service.
What Can You Do in Your AT&T PREPAID Account?
Once you are logged in, you have full control over your prepaid service. The online portal allows you to:
- Make a Payment (Refill): Add money to your account using a credit/debit card or a refill card.
- Check Your Balance and Data Usage: See how much money is in your account and how much high-speed data you have left.
- Change Your Plan: Switch to a different monthly plan that better suits your needs.
- Set Up AutoPay: Automatically refill your account each month to ensure uninterrupted service and potentially get a discount.
- View Your Payment History: See a record of all your past refills and payments.
- Manage Add-Ons: Purchase extra data or international calling packages.
Frequently Asked Questions
What is https://www.google.com/url?sa=E&source=gmail&q=paygonline.com?
paygonline.com is the official website and secure online portal specifically for managing AT&T PREPAID (formerly GoPhone) accounts. It is separate from the main AT&T website used for postpaid accounts.
What if I forgot the PIN for my AT&T PREPAID account?
If you can’t register or reset your password because you’ve forgotten your 4-digit security PIN, you will need to contact AT&T customer service. You can do this by dialing 611 from your AT&T PREPAID phone.
Is the AT&T PREPAID login the same as a regular myAT&T login?
While they use the same mobile app, the online login portals are different. Postpaid (contract) customers use the main att.com website, while prepaid customers must use paygonline.com.
Can I log in to my AT&T PREPAID account without my phone?
It can be difficult, as the primary method for password recovery is sending a temporary password via text to your phone. If you have lost your phone, you will need to contact customer service at 1-800-901-9878 from another phone to get help accessing your account.
Conclusion
The AT&T PREPAID login is your gateway to managing your wireless service on your own terms. The easiest and most direct way to access your account is through the paygonline.com website or the myAT&T mobile app. Be sure to keep your password secure, and if you ever forget it, use the “Forgot Password?” feature to quickly and safely regain access.