The keyword “att my prepaid” indicates that the user is an AT&T Prepaid (formerly GoPhone) customer looking for the official portal and quick methods to manage their account, check their balance, and make payments.
The official online portal for AT&T Prepaid accounts is att.com/myprepaid (which redirects to https://www.google.com/search?q=paygonline.com). By signing in with your 10-digit wireless number and account password, you can easily check your current balance, monitor data usage, set up AutoPay, and change your plan—all of which are essential for managing a prepaid service.
This article provides the direct steps and shortcuts you need to manage your AT&T Prepaid account with efficiency and ease.

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How to Access and Sign In to Your Account
The easiest way to manage your AT&T My Prepaid account is through the dedicated online portal or the mobile app.
- Online Portal Login
- Go to the Portal: Open a web browser and go to com/myprepaid (or https://www.google.com/search?q=paygonline.com).
- Sign In: Enter your 10-digit AT&T Prepaid Wireless Number and your 4-digit Account Password.
- Access Dashboard: Once logged in, you will be taken to your dashboard, where your Current Balance is displayed prominently.
- The MyAT&T App
While the MyAT&T app is generally used for postpaid accounts, it also supports AT&T Prepaid users for streamlined management from your smartphone. Use the app to view usage, make quick payments, and manage your account settings.
- Phone Shortcut
If you are using your AT&T Prepaid phone, dial the following number for direct access to your account menu:
- Dial 611 and press Call.
- Essential Prepaid Account Functions
The primary goal of a prepaid customer is to manage funds and data usage efficiently.
- Checking Balance and Usage (Quickest Methods)
You don’t always need to log in to the portal to check your balance:
- Via Text: Send the word “BAL” (or “BALANCE”) in a text message to 611. You will receive an instant text reply with your current account balance and payment due date.
- Via Code: Dial *777# and press Call. This will often bring up a text message displaying your remaining account balance and data usage summary.
- Online: Log in to com/myprepaid; your current balance is on the home screen.
- Making a Payment and AutoPay Setup
- Online Payment: From the dashboard, select Make a Payment. You can use a Credit Card, Debit Card, PayPal, Venmo, Google Pay, or a Checking Account to add funds.
- AutoPay Discount: Enroll in AutoPay to simplify refills and save money. If you have an eligible unlimited plan, you can receive up to $15 off per month (depending on the plan) just by setting up automatic refills using a valid payment method.
- Log in to com/myprepaid.
- Navigate to Set Up AutoPay and follow the prompts.
- Plan and Feature Changes
- Switching Plans: You can easily change your prepaid rate plan or add-ons (like international calling packages or extra high-speed data) directly through the online portal or the MyAT&T app. Changes typically take effect immediately or on your next renewal date.
Frequently Asked Questions (FAQ)
What is the default password for my AT&T Prepaid account?
The initial password for a new AT&T Prepaid account is usually the last four digits of your mobile number. You should change this immediately after activation in the Profile & Settings section of the online portal.
Can I use my AT&T Prepaid service outside of the US?
Yes. AT&T Prepaid offers various add-ons for international use, which you must purchase before traveling. Additionally, all Unlimited plans include talk, text, and data usage in Mexico and Canada at no extra charge.
Does AT&T Prepaid require a contract or credit check?
No. AT&T Prepaid is a pay-as-you-go service and requires no annual contract and no credit check to start or maintain service. You simply pay in advance for the month of service you receive.

