The official gateway for the AT&T mobile login is the myAT&T portal and its corresponding mobile app. Your myAT&T account acts as a centralized hub to manage all your AT&T services, including Wireless, Internet, and TV, using a single User ID and password.
Whether you need to quickly check your data usage, pay your bill, or change your wireless plan, logging in is the first step.
Here is the complete guide to logging into your AT&T mobile account online and through the app.
-
How to Log In to Your myAT&T Mobile Account
You have two primary, synchronized ways to access your AT&T mobile account: via a web browser or through the dedicated mobile app.
Method 1: Online Web Portal (Best for Detailed Management)
- Go to the Official Site: Open your web browser (Chrome, Safari, etc.) and navigate to the official myAT&T Sign In page: https://www.att.com/my/
- Enter Credentials: Enter your User ID (which is usually an email address or the mobile number associated with the account) and your Password.
- Sign In: Click “Sign In” or “Log In.”
- Security Check: You may be prompted for two-factor authentication, such as a code sent to your mobile device, to verify your identity.
Method 2: The myAT&T App (Best for On-the-Go Access)
The myAT&T app is free and available for both iOS and Android devices. It supports quick, secure biometric login.
- Download the App: Download and install the myAT&T App from the Apple App Store or Google Play Store.
- Enter Credentials: Open the app and enter the same User ID and Password you use for the website.
- Biometric Login (Optional): On compatible devices, you can set up Fingerprint Scan or Face ID for instant, secure sign-in, bypassing the manual password entry.
- Key Account Management Features
Once logged into your AT&T mobile account, you have full control over your service line(s) and billing.
Billing & Payments
- View My Bill: Access your current bill balance, past statements (up to 16 months of history), and download PDF versions. You can also dial *225# (English) or *725# (Spanish) from your AT&T Wireless device for a text message with your current balance and due date.
- Make a Payment: Submit a one-time payment or set up a recurring payment. You can even Pay without signing in using just your phone number or account number and billing ZIP Code (though the best features require login).
- AutoPay Enrollment: Sign up for AutoPay and paperless billing to receive a monthly discount on qualified rate plans.
Wireless Usage & Devices
- Check Data Usage: View real-time data consumption for all lines on your account, as well as hotspot usage, sent texts, and minutes used.
- Manage Devices: Suspend service for a lost or stolen device, manage features (like Stream Saver), and check eligibility for device upgrades.
- Change Plan: Switch between eligible AT&T Unlimited Your Way® plans (Starter, Extra, or Premium).
- Login Troubleshooting and Recovery
If you are having trouble with your AT&T mobile login, follow these quick troubleshooting tips.
| Issue | Solution |
| Forgot User ID | Go to the Forgot ID page on the myAT&T website. You can recover your ID using your contact email or your AT&T mobile number and billing ZIP Code. |
| Forgot Password | Use the “Forgot Password?” link on the sign-in page. You will be sent a verification code to your registered email or mobile number to reset your password. |
| App is Glitchy/Won’t Load | 1. Restart your device. 2. Clear the app cache (Android) or uninstall and reinstall the myAT&T app (iOS/Android). |
| Multiple User IDs | If you have multiple services (Wireless and Internet) with separate IDs, you can Merge IDs through the myAT&T Account Overview on the website to access all services with one set of credentials. |
Frequently Asked Questions
Can I check my bill without logging into myAT&T?
Yes. AT&T offers a Pay without signing in feature on the main website. You only need to provide your AT&T mobile phone number or your account number and your billing ZIP Code to view the balance and make a one-time payment.
Does the myAT&T login use my email or my phone number?
Your User ID can be either an email address format (e.g., [email protected]) or the AT&T mobile number associated with your account. You choose the format during the initial setup.
Does my myAT&T login work for other services like AT&T Fiber Internet?
Yes. The myAT&T User ID is designed to be universal. If you have linked your AT&T Wireless, AT&T Internet, or DIRECTV accounts, you can manage all of them with the single User ID and password.
