If you have received a text message from the 94359 short code, you might be wondering about its origin and purpose. Unlike unsolicited spam, messages from this particular short code are typically legitimate and are used by several well-known companies for customer communication, including service feedback and online review requests.
This article provides a clear overview of the 94359 short code, identifying its primary users and explaining the nature of the messages you can expect to receive.
Who Uses the 94359 Short Code?
The 94359 short code is utilized by legitimate businesses to interact with their existing customers. One of the prominent users of this short code is Reputation.com, a platform that helps businesses manage their online reputation by gathering customer feedback and encouraging online reviews.
Another key user identified is UW Health, a major academic medical center. UW Health uses the 94359 short code specifically to send its patients requests to complete online surveys and to post reviews about their healthcare experience. This feedback is valuable for improving patient care and services.
When you receive a message from this short code, it is generally because you have recently done business with a company that uses these services to better understand customer satisfaction.
What Kind of Messages are Sent from 94359?
The messages sent from the 94359 short code are not for marketing or promotional purposes. Instead, they are focused on post-transaction follow-up. You can typically expect to receive a message that includes:
- A thank you for your recent visit or purchase.
- A request to provide feedback on your experience.
- A link to an online survey or a popular review website like Google or Yelp.
These messages are a standard business practice aimed at improving customer service and managing a company’s online presence.
How to Manage Messages from the 94359 Short Code
As a legitimate short code service, 94359 is required to adhere to standard communication protocols, which empower you to control the messages you receive.
- To Stop Receiving Messages: If you no longer wish to receive texts from this short code, you can simply reply to any message with the keyword STOP. Upon doing so, you should receive a confirmation message confirming that you have been unsubscribed from all future communications.
- For More Information: If you are unsure about the purpose of the message, you can reply with the keyword HELP. This will typically trigger an automated response that provides more information about the service that contacted you and how to opt-out.
Is the 94359 Short Code a Scam?
Based on available information, the 94359 short code is used by legitimate companies for valid business purposes. It is not associated with common SMS phishing or spam campaigns. However, it is always a good practice to be cautious. Do not click on links if you do not recognize the context of the message or if it asks for sensitive personal information. In the case of 94359, the messages are typically straightforward requests for feedback related to a recent and recognizable interaction with a business or healthcare provider.
