The number sequence #832 is a recognized Verizon short code (or pound code) used exclusively by customers to place a test call.
This function is a simple, free network diagnostic tool designed to help Verizon customers verify that their mobile phone’s service is active and properly connected to the Verizon network immediately after performing certain account actions.
This article details the exact purpose of the #832 code, explains when and how to use it, and lists other useful Verizon short codes.
Main Body: The Purpose of Verizon’s #832 Code
The sequence #832 is one of several Verizon self-service codes that you dial directly from your phone’s keypad.
| Feature Name | Short Code | Purpose | Cost |
| Test Call | #832 | Verifies phone activation. After dialing, you will hear a recorded message confirming the call was successful, which confirms your phone can make and receive calls. | Free (Does not use plan minutes/data) |
When to Use the #832 Test Call
The #832 code is particularly useful in troubleshooting scenarios where you need quick confirmation of network connectivity:
- New Phone Activation: Immediately after turning on a brand-new phone or a newly provisioned eSIM.
- Number Change: After successfully transferring your number from another carrier (porting) or changing your phone number on Verizon’s network.
- Troubleshooting: To check if the mobile device hardware or SIM card is faulty (if #832 fails, the problem is likely with your phone or SIM).
How it works: When you dial #832, the Verizon network recognizes the code as a request for a network health check and plays a message through the voice channel, confirming that the line is open and functioning.
Other Important Verizon Short Codes
Verizon maintains a variety of self-service codes that allow customers to quickly manage their usage and features directly from the keypad:
| Short Code | Keypad Mnemonic | Function |
| #BAL | #225 | Check your account balance and last payment amount. |
| #DATA | #3282 | Check your current monthly data usage. |
| #MIN | #646 | Check your remaining minutes balance (on metered plans). |
| #PMT | #768 | Initiate a payment over the phone (requires account info). |
| *67 | *67 | Per-Call Caller ID Block (Dial before the 10-digit number). |
| *73 | *73 | Deactivate all Call Forwarding. |
| *86 | *86 | Access your Voicemail. |
Troubleshooting and FAQs
What if I dial #832 and get an error message?
If you dial #832 and hear an error message (like “We are sorry, we cannot complete your call at this time”), it is a strong indication that your phone is not properly activated or there is an issue with your SIM card or Electronic Serial Number (ESN) on the network.
- Fix: Power your phone off, wait 30 seconds, and turn it back on. If the issue persists, you must call Verizon Customer Service at *611 to have a representative reprovision the line.
Is #832 a toll-free number?
Yes, the call to #832 is free of charge and does not consume any minutes or data from your monthly plan allowance.
Can I dial #832 from another carrier?
No. Short codes are carrier-specific. #832 is only functional on the Verizon Wireless network. Dialing it on AT&T or T-Mobile will typically result in a standard “number not in service” error.
Is there a scam associated with #832?
No, #832 is not directly associated with a scam. It is an entirely legitimate Verizon code. However, there have been rare reports of scams that involve a typo of the code (e.g., #892) in an attempt to direct users to a fraudulent line. Always ensure you dial the correct #832 when performing a self-test.
Conclusion
The #832 short code is Verizon’s simple, reliable, and free test call feature. It should be the first number you dial after activating a new mobile phone or changing your service to confirm successful network connection. For any issues beyond a simple test, call Verizon Customer Service directly at *611.
