Receiving a text message from a short, 5 or 6-digit number is a common occurrence, but it can often leave you wondering about its origin and legitimacy. One number that frequently causes confusion is the 72975 short code. This article will clarify what this short code is used for, why you might have received a message from it, and the crucial steps to take to ensure your account security.
What is the 72975 Short Code?
The 72975 short code is a legitimate number used by PayPal for sending security-related text messages. Along with its 6-digit counterpart, 729725, PayPal uses this code to send one-time security codes for two-factor authentication (2FA). When you or someone else tries to log into your PayPal account or perform a sensitive action, this system sends a code to the registered phone number to verify the user’s identity.
Why You Received a Text from 72975
There are two primary reasons you might get a 72975 short code text message:
- You Initiated an Action: You were actively trying to log into your PayPal account, reset your password, or make a transaction that required identity verification via a security code. In this case, the text is an expected and necessary part of the security process.
- Someone Else is Trying to Access Your Account: This is the scenario that causes the most alarm, and for good reason. If you receive an unsolicited security code from the 72975 short code, it is a strong indicator that someone has your PayPal password and is attempting to log into your account. The two-factor authentication is working as it should by preventing them from gaining access without the code, but it serves as a critical warning sign.
Security Alert: What to Do if the Text Was Unexpected

If you receive a text message with a security code from the 72975 short code that you did not request, do not ignore it. This is a red flag that your account credentials may be compromised.
- Do NOT Share the Code: Never share the security code with anyone. Scammers may try to contact you through other means, pretending to be from PayPal support, to trick you into revealing the code.
- Do NOT Click on Any Links: While the text from 72975 typically only contains a code, be wary of any unexpected messages that include links. Do not click on them.
- Immediately Change Your PayPal Password: Log into your PayPal account directly by typing paypal.com into your browser or using the official mobile app. Do not use any links from emails or text messages. Navigate to the security settings and change your password to a new, strong, and unique one.
- Review Your Account Activity: While in your account, review your recent login history and transactions for any suspicious activity. Report anything you don’t recognize to PayPal immediately.
- Enhance Your Security: Consider setting up a more robust two-factor authentication method, such as an authenticator app (like Google Authenticator or Authy), which is generally considered more secure than SMS-based codes.
In conclusion, while a text from the 72975 short code is genuinely from PayPal, its arrival should always be considered in context. If it’s expected, use the code to complete your action. If it’s a surprise, treat it as an urgent security alert and take immediate steps to protect your account.
