Receiving a call from an unfamiliar international number can be perplexing and, at times, alarming. One number that frequently causes confusion for Americans is +491
. Many search for the “491 country code,” assuming it designates a specific nation. However, the reality of this number sequence is more nuanced and serves as an entry point into understanding the German telecommunications system, the costs of international calling, and the pervasive threat of global phone scams. This comprehensive report will demystify the +491
prefix, provide a practical guide for calling Germany from the United States, and equip consumers with the knowledge to identify and report fraudulent calls.
The “+491” Mystery Solved: Decoding German Phone Numbers
The primary source of confusion surrounding the +491
number sequence is a misunderstanding of how international phone numbers are structured. Unlike the standardized system in North America, Germany’s numbering plan has unique characteristics that can be misleading at first glance.
The “491 Country Code”: A Common Misconception Debunked
The most critical fact to understand is that 491 is not a country code. The search query “491 country code” stems from a logical but incorrect assumption based on the appearance of the number. When a call from Germany appears on a US phone, the number often begins with
+491...
. This leads many to believe that 491
is a single, unified code.
The correct breakdown of this sequence reveals two separate components :
+49
: This is the official International Telecommunication Union (ITU) country calling code for Germany. Just as+1
is the country code for the United States and Canada,+49
routes calls to the German telephone network.1
: This digit is the beginning of a German mobile phone prefix. In Germany’s numbering plan, all mobile numbers are assigned non-geographic prefixes that start with the number1
.
Therefore, seeing +491
simply means the call originates from a mobile phone number in Germany. The confusion is a classic case of how a technical numbering system can conflict with intuitive human pattern recognition. Americans, accustomed to the three-digit area codes of the North American Numbering Plan (NANP), naturally group the first three digits they see, leading to the erroneous search for the “491 country code”.
A Tale of Two “491s”: Mobile Prefixes vs. Geographic Area Codes
Adding a layer of complexity, the digit sequence “491” can appear in two distinct contexts within the German phone system, which makes a clear understanding essential.
First, as established, it appears as the start of an international call from a German mobile phone: +49 1...
. In this format, the
1
is followed by the rest of the mobile network prefix (e.g., 51
, 62
, 76
) and the subscriber’s number.
Second, and far less common for international callers to encounter, is the geographic area code 0491
. This is the legitimate area code for the city of Leer in Lower Saxony, Germany. When dialing this landline number from outside Germany, the initial
0
is dropped, and the number appears as +49 491...
.
This distinction is critical:
- A number like
+49 172...
is a mobile phone number. - A number like
+49 491...
is a landline in the city of Leer.
Recognizing this difference is a key step in correctly identifying the origin and type of an incoming call from Germany.
The E.164 Standard: The Global Blueprint for Phone Numbers
To fully grasp German phone numbers, it is helpful to understand the international standard that governs them. While the United States, Canada, and some Caribbean nations use the North American Numbering Plan (NANP), most of the world adheres to the ITU-T’s E.164 standard. This standard provides a universal framework for telephone numbers to ensure every phone on the public switched telephone network (PSTN) has a globally unique address.
The key principles of the E.164 format are :
- Structure: An E.164 number is composed of a country code followed by a national significant number. It is often written with a plus sign (
+
) to indicate that an international access code is required:+ [Country Code]
. - Maximum Length: The total number of digits cannot exceed 15, not including the
+
symbol or international access code. - Components: The number breaks down into a Country Code (CC), a National Destination Code (NDC), and a Subscriber Number (SN). The NDC and SN together form the national significant number.
This framework explains why German phone numbers can seem inconsistent to an American observer. The NANP uses a rigid, “closed” format of (NPA) NXX-XXXX
, where the area code (NPA) and subscriber number have fixed lengths. In contrast, Germany employs an “open telephone numbering plan”. This means that the lengths of both the area codes (from two to five digits) and the subscriber numbers are variable. For example, large cities like Berlin have short, two-digit area codes (
30
), while smaller towns have longer ones. This flexibility, a hallmark of the E.164 standard in many countries, is the reason for the perceived irregularity in German phone number lengths.
Anatomy of a German Phone Number: Landline vs. Mobile
Understanding the fundamental differences between landline and mobile number structures is essential for both dialing correctly and identifying incoming calls.
German Landline Numbers (Festnetz)
A German landline number follows a clear geographic structure.
- International Format:
+49 [Area Code]
- National Format:
0[Area Code]
When calling from abroad, the trunk prefix 0
is always dropped. For example, a landline in Frankfurt with the area code
069
and number 12345678
would be dialed as +49 69 12345678
from the United States. Major German cities have distinct, shorter area codes, such as 30
for Berlin, 40
for Hamburg, and 89
for Munich.
German Mobile Numbers (Handynummer)
German mobile numbers are non-geographic and follow a different logic.
- International Format:
+49 [Mobile Prefix]
- National Format:
0[Mobile Prefix]
All mobile prefixes begin with the digit 1
, followed by two or three more digits (e.g., 151
, 162
, 176
). The full number, including the prefix but excluding the country code, is typically 10 or 11 digits long. For example, a mobile number written nationally as
0171 1234567
would be dialed from the US as +49 171 1234567
.
A Practical Guide to Calling Germany from the USA
With a clear understanding of the number formats, placing a call to Germany from the United States is a straightforward process. However, costs can vary dramatically, making it crucial to choose the right calling method.
How to Call a German Landline from the USA: A Step-by-Step Guide
To call a German landline number, follow this sequence:
- Dial the U.S. Exit Code: From a landline, dial
011
. This code signals to your carrier that you are making an international call. If calling from a mobile phone, you can use the+
symbol instead, which is the universal replacement for the exit code. - Dial Germany’s Country Code: Enter
49
. - Dial the German Area Code: Enter the city’s area code, but be sure to omit the leading
0
. For example, for Berlin (030
), you only dial30
. - Dial the Subscriber Number: Enter the rest of the local phone number.
Example Call to Berlin:
- From a US landline:
011 49 30 12345678
- From a US mobile phone:
+49 30 12345678
How to Call a German Mobile Number from the USA
The process for calling a German mobile number is nearly identical:
- Dial the U.S. Exit Code (
011
) or use the+
symbol. - Dial Germany’s Country Code (
49
). - Dial the Mobile Prefix: Enter the full mobile prefix (e.g.,
151
,172
,176
), again dropping the leading0
that is used for national calls. - Dial the Subscriber Number.
Example Call to a German Mobile:
- To call the number
0171 1234567
, you would dial:+49 171 1234567
.
The Cost of Calling Germany: A Carrier-by-Carrier Comparison for US Consumers
The cost of calling Germany can range from nearly free to several dollars per minute, depending on your carrier and plan. Standard pay-as-you-go rates are often prohibitively expensive and should be avoided for anything other than a brief emergency call. For anyone making regular or lengthy calls, an international plan is essential.
Below is a comparison of international calling options to Germany from major U.S. carriers.
Note: Rates and plan details are subject to change. Data is based on information available as of mid-2025. Always confirm with your carrier before making international calls.
For the most cost-effective communication, Voice over IP (VoIP) services like Skype offer rates as low as a few cents per minute, providing a powerful alternative to traditional carrier plans.
Business Etiquette for Calls to Germany
When making professional calls to Germany, observing cultural norms can significantly impact business relationships. Key points of etiquette include:
- Punctuality: Germans value punctuality highly. Be on time for all scheduled calls and provide advance notice if you anticipate a delay.
- Formal Greetings: Begin calls with a formal greeting like “Guten Tag” (Good day). Use professional titles and last names (e.g., “Herr Schmidt,” “Frau Meier”) until you are explicitly invited to use first names.
- Professional Tone: Maintain a direct, professional, and structured conversational style. Avoid excessive small talk and be prepared with all necessary information and documents.
- Follow-Up: It is customary to send a follow-up email that summarizes the key discussion points and any agreed-upon action items.
Investigating Unknown Calls: “Who Called Me From +491?”
Receiving an unsolicited call from a +491
number often triggers the immediate question: “Who called me?” Unfortunately, finding a definitive answer is more challenging than it is for U.S. numbers.
The Challenge of Identifying German Callers
In the United States, numerous services allow for easy reverse phone lookups. This is not the case for German numbers, particularly mobiles, due to stringent privacy and data protection laws like the General Data Protection Regulation (GDPR). These regulations severely restrict the public availability of personal information, including phone numbers.
- Online Directories: While German online phone books like
DasTelefonbuch.de
are useful for finding listed business and landline numbers, they do not include mobile numbers. Mobile numbers are considered private, and there are no official public directories for them. - Crowdsourced Caller ID Apps: Services like Truecaller can sometimes identify a caller by aggregating data from their community of users. If other users have reported a specific
+491
number as spam, the app will flag it as such. However, their effectiveness is limited to numbers that have already been reported and does not work for private, unlisted numbers.
Identifying the Mobile Carrier: The Myth of the Prefix
A common but outdated method for identifying a caller is to look at their mobile prefix. Historically, specific prefixes were exclusively assigned to Germany’s major mobile carriers. For instance,
0171
belonged to Telekom (T-Mobile), 0172
to Vodafone, and 0176
to O2.
However, due to Mobile Number Portability (MNP), this is no longer a reliable method. MNP allows German consumers to keep their original phone number, including the prefix, when they switch to a new mobile provider. A person with a
0172
number could now be a customer of Telekom, O2, or any other provider. Relying on the prefix to gauge the legitimacy of a call is a common mistake that can lead to a false sense of security. While many online forums and older articles still reference these original assignments, this information is obsolete.
For historical reference, the table below shows the original carrier assignments for common German mobile prefixes.
Disclaimer: Due to Mobile Number Portability (MNP), these prefixes are no longer reliable indicators of a user’s current mobile carrier.
The Dark Side: A Deep Dive into Phone Scams from International Numbers
The primary reason many people search for information about +491
numbers is fear of fraud. International phone scams are a massive global industry, and understanding their methods is the first line of defense.
The Global Scamdemic: Why You’re Getting These Calls
Scammers can operate from anywhere in the world and target anyone with a phone number, thanks to two key technologies:
- Caller ID Spoofing: This technology allows scammers to manipulate the information that appears on your caller ID. A call originating from a boiler room in one country can be made to look like it’s coming from a
+49
number, your local police department, the FBI, or even your own phone number. This is done to bypass your initial skepticism. - VoIP and Autodialers: Voice over IP technology has made it incredibly cheap for criminals to place millions of automated “robocalls” per day. They only need a tiny fraction of recipients to fall for the scam to turn a significant profit.
These scams are not random but are often sophisticated social engineering campaigns. Criminals exploit jurisdictional boundaries and manipulate trust. For an American, a call from a spoofed “Europol” number threatening action over a stolen ID—a real scam that has been widespread in Germany—can sound more intimidating and official than a call from a local agency they are more familiar with. Scammers leverage the global brand recognition of companies like Amazon and Apple or agencies like the IRS and FBI to create a sense of panic and urgency that overrides a victim’s better judgment.
Common Phone Scams Targeting Americans
While the pretense may change, most international phone scams fall into a few well-known categories:
- The “Wangiri” (One-Ring) Scam: This is one of the most common scams involving international numbers. The name is Japanese for “one-ring-and-cut”. Scammers use an autodialer to call a block of numbers and hang up after one or two rings, just enough to register a missed call. Their goal is to pique your curiosity and get you to call back. The number you call back is a premium-rate number, similar to a
1-900
number in the US, which can charge exorbitant per-minute fees and connection charges that are funneled back to the scammer. - Impersonation Scams: These are the most dangerous scams as they aim to steal money or personal information directly.
- Government/Law Enforcement Impersonation: Scammers pose as officials from the IRS, Social Security Administration, FBI, or even international agencies like Interpol. They use threats of arrest, fines, or deportation to scare victims into making immediate payments.
- Corporate/Tech Support Impersonation: You might receive a robocall claiming to be from Amazon about a fraudulent purchase of an iPhone or from Microsoft about a virus on your computer. The goal is to get you to provide account details, credit card numbers, or grant them remote access to your computer.
- Advance-Fee Fraud (Lottery or “419” Scam): A classic scam where the caller informs you that you have won a lottery, inherited money, or are eligible for a large contract, but you must first pay a smaller fee for taxes, processing, or legal costs. The promised windfall never materializes.
Red Flags: An Instant Scam Detection Checklist
Regardless of the story, fraudulent calls share common characteristics. Use this checklist to spot a scam instantly:
- Urgency and Threats: The caller creates a sense of panic, demanding immediate action to avoid dire consequences like arrest, account closure, or legal action.
- Specific Payment Methods: The caller insists on payment via wire transfer, gift cards (Apple, Google Play, etc.), or cryptocurrency. Legitimate organizations will never demand payment through these untraceable methods.
- Unexpected Requests for Information: A legitimate company or government agency will not cold-call you to ask for your Social Security number, bank account details, or online passwords.
- The One-Ring Call: A single ring from an unknown international number is almost certainly a “Wangiri” scam.
- Promise of a Prize You Didn’t Enter: If you’re told you’ve won a lottery or prize you never entered, it’s a scam. If you have to pay money to receive a prize, it is not a prize.
- Poor Audio Quality or Delays: Robocalls from call centers often have a noticeable pause or click after you say “hello” before the automated message or live agent begins.
Your Defense Plan: How to Report and Protect Yourself
Knowledge is the best defense against phone scams. By taking a few proactive steps and knowing how to report fraud, you can significantly reduce your risk.
Proactive Protection: How to Block and Avoid Scam Calls

The most effective strategy is to prevent the scammer from ever engaging with you.
- The Golden Rule: Don’t Answer. If you do not recognize an incoming phone number, especially one with an international country code, let it go to voicemail. A legitimate caller will leave a message.
- Never Call Back a Missed International Call. This is the primary trigger for the “Wangiri” scam. Resisting the urge to call back will protect you from premium-rate charges.
- Use Your Phone’s Built-in Features. Both iOS and Android devices have settings to silence unknown callers and filter suspected spam calls. Enable these features for an effective first layer of defense.
- Register on the National Do Not Call Registry. While this will not stop illegal scam calls, it will stop calls from most legitimate telemarketers. This means any unsolicited sales call you receive while on the registry is likely from a scammer breaking the law. You can register at DoNotCall.gov.
- Consider Third-Party Blocking Apps. For an additional layer of protection, apps like Nomorobo, Hiya, or Truecaller can help block known scam numbers based on community reports and their own data.
Reporting Fraud: A US Consumer’s Guide
Reporting scam attempts—even if you didn’t lose money—is crucial. These reports provide law enforcement agencies with the data needed to track trends, identify criminal networks, and protect other consumers. Here is a clear roadmap for where to report different types of phone scams in the United States:
- For All Unwanted Calls, Robocalls, and Spoofing:
- Agency: Federal Communications Commission (FCC)
- How: File a complaint online at
fcc.gov/complaints
. Select the “Unwanted Calls/Texts” issue. Even if the number is international, you can report it in the details section. The FCC uses this data for enforcement actions, though it does not resolve individual complaints.
- For Fraud, Scams, or Bad Business Practices (especially if you lost money):
- Agency: Federal Trade Commission (FTC)
- How: File a report at
ReportFraud.ftc.gov
. This is the primary U.S. government portal for reporting all types of fraud.
- For Scams Originating from Another Country:
- Agency: econsumer.gov (a partnership of international consumer protection agencies, including the FTC)
- How: File a report at
www.econsumer.gov
. This platform shares your complaint with law enforcement agencies in multiple countries, which is essential for combating cross-border fraud.
- For Scams Involving the Internet (e.g., phishing links via text, fraudulent websites):
- Agency: FBI’s Internet Crime Complaint Center (IC3)
- How: File a complaint at
www.ic3.gov
. This helps the FBI track cybercrime and provides data for federal investigations.
- To Warn Your Community and Others:
- Organization: Better Business Bureau (BBB)
- How: Report the scam on the
BBB Scam Tracker
. This creates a public database that others can search to see if a call or offer they received has been reported as a scam.
After the Attack: What to Do If You’ve Been Scammed
If you have fallen victim to a scam and lost money or shared personal information, take these immediate steps to mitigate the damage:
- Contact Your Financial Institutions: Call your bank and credit card companies immediately. Report the fraudulent charges, ask to have them reversed, and consider canceling your cards to prevent further unauthorized use.
- Visit IdentityTheft.gov: If you shared sensitive personal information like your Social Security number, go to the FTC’s
IdentityTheft.gov
website. It provides a personalized recovery plan to help you secure your identity, place fraud alerts, and monitor your credit. - Change Your Passwords: If you gave scammers access to any online accounts or use the same password across multiple sites, change your passwords immediately.
Conclusion: Staying Vigilant in a Connected World
The “491 country code” is a myth born from the complexities of international dialing. In reality, the +491
prefix is a clear indicator of a mobile phone number originating from Germany. Understanding this distinction, along with the broader structure of the German telephone system, is the first step toward confidently managing international communications.
However, in today’s digital landscape, every unknown call carries a potential risk. Scammers are relentless, leveraging low-cost technology and sophisticated social engineering to exploit fear and trust. The most powerful defense is vigilance. By learning to recognize the universal red flags of a scam—urgency, threats, and demands for untraceable payment—consumers can effectively neutralize the vast majority of fraudulent attempts.
Never answer a call from an unknown international number, and never call one back. Utilize the blocking and filtering tools available on modern smartphones, and know the proper channels for reporting fraud to agencies like the FCC and FTC. While technology enables these scams, knowledge and caution remain the ultimate tools for consumer protection. By staying informed and skeptical, you can navigate our interconnected world safely and securely.