The phone number 1-800-460-8839 is a legitimate, toll-free customer support line within the United States, specifically designated for Verizon Business TechTeam for Internet customers.
If you are already a subscriber to Verizon’s paid technical assistance service, this number provides you with 24/7 access to specialized tech experts. If you are not a Verizon Business TechTeam customer and received a call from this number, it is possible the number was spoofed by a scammer.
This guide clarifies the official use of the 1-800-460-8839 number, explains when and why you should use it, and provides critical advice on recognizing potential scams.
Official Purpose: Verizon Business TechTeam for Internet Support
The number 1-800-460-8839 is a direct line to the technical experts responsible for Verizon’s TechTeam for Internet service, which is an optional, paid subscription available to Verizon Business customers who use Fios Business Internet or Basic Internet.
| Detail | Information |
| Number Type: | Toll-Free (1-800 prefix) |
| Owner: | Verizon Communications Inc. (Specifically, for Business customers) |
| Service: | TechTeam for Internet |
| Hours of Operation: | 24 hours a day, 7 days a week, 365 days a year |
| Primary Use: | Providing advanced technical support for hardware, software, and non-Verizon network issues (e.g., printers, third-party Wi-Fi routers, cloud solutions, and general computing devices). |
The service covers technology issues that go beyond the scope of standard Verizon customer service, which typically only covers Verizon-owned equipment like the modem or Fios router.
How to Access the TechTeam Service
You must be an active subscriber to the TechTeam for Internet service to receive assistance at this number.
- Existing Customers: If you are already subscribed, calling 1-800-460-8839 will connect you directly with a U.S.-based tech expert.
- New Subscriptions: To subscribe or make changes to your existing TechTeam subscription, you should call the main Verizon Business line, typically 1-800-VERIZON (1-800-837-4966).
Scam Warning: Spoofing and Fraudulent Calls
While the number is legitimate, it is crucial to recognize that scammers routinely “spoof” or fake the caller ID of major companies like Verizon. If you received an unsolicited call from 1-800-460-8839, treat it with caution.
How to Differentiate a Legitimate Call from a Scam
| Caller Type | Scenario | Red Flags to Watch For |
| Legitimate Call | You called 1-800-460-8839, or you scheduled a return call with Verizon TechTeam specifically. | N/A |
| Scam Call (Spoofed) | An unknown person calls you out of the blue, claiming to be from Verizon Tech Support or the Fraud Department. | Urgent request for payment (especially gift cards, cryptocurrency, or wire transfers); Asking for passwords or sensitive account details; Demanding remote access to your computer or mobile device. |
Important Note: Verizon will never call you and demand immediate payment to prevent service suspension. They will also never ask you to buy gift cards to pay a bill.
Actionable Steps to Protect Yourself
- Hang Up Immediately: If an unsolicited caller from any number, even one that appears legitimate, creates a sense of panic or urgency, hang up.
- Verify Independently: If you are concerned about your Verizon account, do not call the number that appeared on your Caller ID. Instead, call the main, publicly listed Verizon customer service number: 1-800-922-0204 (Wireless) or 1-800-837-4966 (Business/Fios).
- Report Scams: Forward any suspicious text messages to the national short code 7726 (SPAM). This service works across all major US carriers and helps track and block fraudulent messages.
Frequently Asked Questions (FAQ)
Is 1-800-460-8839 a number I can call for free Verizon support?
No. The 1-800-460-8839 number is a dedicated line for the paid subscription service called “Verizon Business TechTeam for Internet.” Standard, free technical support for Verizon-owned equipment should be directed to the main Verizon customer service lines (e.g., 1-800-837-4966).
Is the TechTeam for Internet service 24/7?
Yes. The Verizon Business TechTeam for Internet, accessed via 1-800-460-8839, offers assistance to named users on the account 24 hours a day, seven days a week, 365 days a year.
What is the most common scam involving Verizon phone numbers?
The most common scams involve caller ID spoofing where the scammer makes their call appear to originate from a legitimate Verizon number. They then attempt to commit phishing (stealing login credentials), account takeover (ordering phones or making changes), or tech support fraud (claiming your computer is infected and demanding payment).
Conclusion
The number 1-800-460-8839 is the official point of contact for Verizon Business’s paid TechTeam for Internet support. If you are a subscriber, this number offers valuable 24/7 assistance for a wide range of technology issues. If you are not a subscriber, remain vigilant against unsolicited calls from this or any other number that claims to be from Verizon, as it is a common target for caller ID spoofing and technical support scams. Always verify any urgent account matters by calling an independently verified official Verizon number.
